|Posted by serviceadvgher on August 12, 2011 at 9:44 PM|
Any person who is looking forward to opening their own automotive service shop will have their work cut out for them when the time comes to hire a qualified service advisor and good technicians. This industry is made of some of the most constantly advancing technology around, and in order to keep up with all the innovations, your crew will need to be made up of some pretty intelligent and skilled individuals. Even the most talented and intelligent technician will still not be a decent candidate without being a responsible worker with good team building and people skills.
Possibly the most crucial job in any auto shop, the service advisor is someone who needs to be extremely good with people as well as very smart when it comes to automobiles. Their jobs start the moment a customer walks through the door, because they are the ones responsible for attending the customers, hearing their explanations of what it is wrong with their vehicle, and quoting the prices they will be expected to pay for any services rendered.
The technicians will need to know what is going on with the vehicle so they know where to begin searching for the problem, and the customers will need to know what the technicians find out is wrong with the vehicle so they know what they are paying for; and relaying this information back and forth is another job of the advisor. A person would not be able to do this effectively without having a solid understanding of how a vehicle works, so advisors are typically expected to have a couple years of experience and oftentimes even a certification. Find this interesting? Additional insight on this topic is available at facebook.
The advisor is probably the most vital employee youâ??ll have to hire, but you obviously wonâ??t be repairing many vehicles without some skilled technicians either. A repair shop just could not function without these guys doing what they do, so it is extremely important for a manager to make sure that they know what they are doing and how to do it well. It is not uncommon to find techs who have built their careers on years of experience alone, but there are many great learning centers now days that are putting out some very skilled individuals.
The technicianâ??s dealings with customers will generally be pretty limited, but they will still need some good people skills to be able to work with each other as a proper team. Any employer should be happy with the experts they choose as long as everyone knows how to do their job and can develop strong working relationships with their coworkers and the people they serve.To help you make an informed decision about these powerful programs, then you can visit automotive service advisor.